Google Adwords rip off

[Celicaphile]

I usually don't focus much attention on Adwords & let it do its thing... but I just launched a new site and, like usual, started an adwords campaign to get the ball rolling. Unfortunately, Google seems to be getting extremely greedy. I start w/ a base of $.05 or $.06 per click & check the next day and most of my keywords have been deactivated & they want $.15 per click for most! I search for some of those key words & phrases in Google & there are either very few results, or none! How the heck can they justify demanding more when there is NO competition?!?!

So, I just hopped on live chat w/ a Google rep & this is what I found out... It only makes all this worse...

Google determines the past history of the keyword, not how your ad performs for those keywords... The rep suggested that I up the bid to meet their absurd demands & that they may lower it, but there's no guarantee.

They don't care that your ad may perform better than what they predict based on past history. They don't care that $.05/click is better than nothing. They don't care that zero performance is not better performance. They just don't care about their customers & denied being able to do a damn thing about it.

I have keywords and phrases w/ absolutely no adwords ads appearing. They cannot justify, in any way, shape, or form, that they are doing me a favor by deactivating my keywords and phrases and demanding I pay more because, in their opinion, they may not, in some otherly world, perform how they want... I don't give a damn how they think my ads should perform. If there is no competition, I SHOULD NOT have to pay $.20 per click for my ads!

At no time did the Google rep give me a valid response. The rep may "understand my frustration" but refused to do a damn thing about it. Haven't other people been able to get them to do something? Is it because I don't spend hundreds or thousands per month? Is it because I'm not a shareholder?

[Jean Costa]

You know to be honest .20 isn't bad, its very rare to be paying .05 a click.... at least in my experience.

[Celicaphile]

So, do you think the following is an honest statement?

Set your budget
There's no minimum spending requirement--the amount you pay for AdWords is completely up to you. For example, you can set a daily budget of five dollars and choose to pay five cents each time your ad is clicked.

[Reprobate]

So, do you think the following is an honest statement?

Did you point that out to the Google Rep?

If what has happened to you had happened to me I'd put the Adwords Team on the same list of loathing I have for...

Yahoo Domains. These pack of clowns bill you for two years and then prior to the first year finishing hit you up to renew. No amount of emails gets through their thick heads that I need an explanation as to why or how that can happen.

Paypal. Instead of stopping the transaction because of insufficient funds they let it go through anyway. Then they want the funds, that's fair enough, we need to sort things out. The reason why the funds were insufficient is because the credit card that was linked to the account was no longer valid. So we owe 'em a hundred and something bucks. That's fine. But can we change the account over to one that's valid? No. Because the amount is in the negative we can't. Email after email after email. No response. They've since locked the account. We have a new Paypal account and I've tried moving funds over to the old one to clear the debt but I can't even log into the account to accept the transaction because it's locked.

Sorry about the rant there, but anyway, I see where you're coming from.

I've not yet availed myself of the services of Adwords, but I'll keep this thread in mind when I do in case they try stuffing me around.

[Celicaphile]

I emailed them back & recapped the conversation I had w/ their rep - oddly enough, a link to live chat couldn't be found after that first conversation - and quoted that part of their site. I haven't received anything but their automated response.

[blaire576]

yes, i think thats also too, i started with $.10 and it would really take me quite sometime.

[TheCoach]

this happend to me.. its not as bad as it seems..

my minimujm had to be $0.15...

but when teh charges were coming i was paying $0.08 0.09 at most..

dunno whats happening there but i didnt end up paying the $0.15

[edwinsoft]

if your CTR for a particular keyword is poor, the price for that keyword will increase