View Full Version : Is it just me having probs with Overture?
Scraper
08-31-2005, 03:06 AM
Hello...Lately (the last few weeks or so), I've been gettin an error message when I try to use Overture's Keyword Selector tool to find keywords to build my sites about.
I get the error message "Service Temporarily Unavailable." Is it something wrong with my system that I have to figure out or is anyone else having this problem?
Like I said, I've been gettin that error message for a few weeks and if it's working for everyone else, I'll have to figure out what's wrong with my system.
Thanks!!
RichardC
08-31-2005, 06:52 AM
Overture are currently updating their systems in a major way. Below is a copy of an email I received at the weekend:
Dear Yahoo! Search Marketing Advertiser,
As you may know, we had a scheduled systems upgrade last weekend to help us meet the needs of our growing customer base. Following this effort, we know that you may have had difficulty accessing your account, as well as managing bids and listings. I wanted to update you on the nature of our system issues and what you can expect from us going forward.
Let me begin by apologizing for any challenges that our systems availability or performance have created for you. We know that many of you count on us for an important part of your sales and marketing efforts. We appreciate your trust and never take for granted the fact that you have choices about where to place your marketing dollars.
The recent issues relate mainly to the capacity of our network and systems. In order to meet the increasing level of demand and provide you with new capabilities to help you grow your business, we are making some significant changes. We are undertaking a series of updates to get more performance from our current systems; as well as a comprehensive technology upgrade that will make it easier to roll out and scale new features globally.
We have scheduled a number of projects for the second half of 2005 that will enhance the performance of our current systems. Last weekend, we undertook one of the largest of these projects, upgrading the core databases that process and store listings. It was a complex, broad effort to lay the groundwork for performance and availability improvements that you will see over the coming months.
While you may have experienced some problems over the last few days, we wanted to let you know that we are also beginning to see the intended benefits. At this time, we have resolved the majority of the issues and core service has been restored. We are hopeful that any additional service interruptions will be minor as we continue to fine-tune our systems.
We absolutely understand that any system downtime creates difficulties for you and we would like to hear from you. If you have any feedback or comments, please send us an email at comments-ysm@cc.yahoo-inc.com.
We value your business and appreciate your patience.
Sincerely,
Ted Meisel
President
Yahoo! Search Marketing
Hope this helps
R
Scraper
08-31-2005, 03:32 PM
Thanks Richard, I appreciate your help!
PatLovell
08-31-2005, 05:02 PM
I really hope this update speeds up their servers. I manage sites for clients and I dread logging into Overture/Yahoo Search Marketing because it is soooo sloooooow.
I have no problems with Adwords, only the Overture server. I haven't noticed any difference yet but I'm hoping.
I could understand if I was on a dialup but i'm on a broadband connection with a brand spanking new Gateway.
Pat
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